How should after-sales service be handled for whole-house customization in another city?

For after-sales service in another city, the key is the service coverage area. We mainly cover Beijing, Tianjin, Langfang, Baoding, and Xiong'an New Area; within these areas, after-sales response is guaranteed. There is a ten-year warranty on cabinet bodies, and the product is returnable if not environmentally compliant; during the warranty period, water damage, dampness, and human-caused damage are not covered. If an out-of-area issue does occur, we first assess it remotely, and if an on-site visit is needed, we schedule it. Therefore, before placing an order, we recommend confirming whether your area is on the coverage list to avoid later disputes.