How long does it usually take for whole-house customization after-sales service to visit on site?

The after-sales visit time depends on the type of issue. After you report a fault, we first confirm the situation by phone or video; if it can be resolved with remote guidance, we will tell you on the spot. If an on-site visit is needed, it is usually arranged like measurement, with a technician scheduled within 1–7 days. During peak season when production is busy, it may be slightly slower, but we will always schedule the time with you in advance. When reporting a fault, it is best to provide photos, videos, and the address all at once so the technician brings the right parts and can resolve it in one visit, saving back-and-forth trips.