What should I do if there is a collision or chip after whole-house customization is installed?
If you find a collision or chip after installation, don't get upset first. Take photos immediately to keep evidence, making the location and size of the collision clear, then contact the salesperson or after-sales service you dealt with to report it. Small-area edge chipping can usually be handled by arranging a technician to visit and use a color-matched repair paste. If the door panel or cabinet body is deeply chipped, the panel may need to be replaced, depending on the on-site situation. We provide a ten-year warranty on cabinet bodies, but man-made collisions are not covered by the warranty; however, after-sales service will generally still provide a solution. During measurement, wall flatness and internal and external corners are actually confirmed, and the closing method is decided in advance, which can reduce many later disputes over collisions.