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What should I do if there are problems after whole-house customization is installed?

What should I do if there are problems after whole-house customization is installed?

If you find problems after installation, do not rush to sign off on acceptance. Photograph each problem, note its location, and compile a written list to send to your contact person. Common issues such as uneven door gaps or poor sealing between cabinet bodies and walls are often related to the flatness of the on-site walls and internal/external corners—these should have been confirmed during measurement before deciding on the sealing method. We offer a ten-year warranty on cabinet bodies and the product is returnable if not environmentally compliant; issues attributable to installation or product quality will be rectified and reworked as agreed. Water damage, moisture, and human-caused damage are not covered by the warranty. Confirm the problem list clearly before discussing completion—do not rely on verbal assurances.

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