How can I check whether a whole-house customization merchant has any complaint records?

There are several ways to check a merchant's complaint records: search the company name on the national 12315 platform to see whether a case has been filed and what the outcome was; search public platforms such as Heimao Complaints by brand plus city; check the local market regulation authority's official website for published administrative penalties. In addition, check Tianyancha and Qichacha for business abnormalities and judicial disputes. Do not search only the brand name; search the full name of the contracting entity. Also verify the other party's production site. We are located at No. 3 Hexie Street, Nanyijin Village, Fangguang, Gaobeidian City, Hebei Province. You can book a factory visit to see the cutting, edge banding, and side-hole processes—seeing is believing.