Where are negative reviews for whole-house customization generally concentrated?

The places where negative reviews cluster are actually quite concentrated. The ones at the top are usually delivery delays and damage during installation, followed by rework caused by inaccurate measurements. Pricing is also prone to disputes; for example, the basic configuration for custom kitchen cabinets (E0 particle board cabinet body + PET door panel) is 900–1,000 yuan per linear metre in Beijing and 765–850 yuan per linear metre in Baoding, Langfang, Xiong'an and Zhuozhou. Some people did not clearly specify the board grade when signing the contract, and later disputes arose over additional charges. There is also slow after-sales response; for example, no one handles loose cabinet door hinges. Behind most of these negative reviews is the fact that early communication was not put in writing.