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Does whole-house customization charge for after-sales home visits?

Does whole-house customization charge for after-sales home visits?

Whether after-sales home visits are charged depends on the specific situation. During the warranty period, if it is a product quality or installation issue, home visits are generally handled without additional charge; however, water damage, moisture, and human-caused damage are not covered by the warranty, and in such cases a home visit fee or material fee may apply. In addition, if the service is outside the service area or requires removal of existing cabinets, this will also be confirmed separately. We serve Beijing, Tianjin, Langfang, Baoding, and Xiong'an New Area, with a ten-year warranty on cabinet bodies. When reporting a repair, please first explain the problem and usage conditions so that it is easier to determine whether it is within the warranty.

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