Are whole-house customization installers factory employees or outsourced?

That depends on the specific company. On our side, installation is not handled by a team dispatched directly from the factory assembly line; instead, we work with a long-term partner installer team. The factory centrally schedules the work and provides briefings based on the drawings, and the installers come to your home to install. The advantage is that the factory is familiar with the processes and panels, so if problems arise, responsibility can be traced. If you want to confirm the craftsmanship foundation, you can book a factory visit to see processes such as cutting, edge banding, and side drilling. The factory address is No. 3 Hexie Street, Nan Yijin Village, Fangguang, Gaobeidian City. There is a ten-year warranty on cabinet bodies, and the installation stage is also covered by this after-sales service.