How should I read customer reviews for whole-house customization?

When reading reviews, don't just look at the overall score—start with the negative and neutral reviews that include photos. Focus on three things: first, whether the complaint is about the product or the installation service; second, whether the merchant responded directly; third, whether the same problem appears repeatedly. For example, cabinet body edge banding cracking, dimensional deviations, and delayed delivery are more worth watching out for than “strong odor.” Also check whether reviews mention specific board grades and hardware brands—the more specific the information, the more reference value it has. On our side, we offer a ten-year warranty on cabinet bodies and returnable if not environmentally compliant; you can also use commitments like these to compare and ask merchants about.